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I design the experience layer between complex technology and human decision-making.

Senior Product Designer specializing in enterprise UX, Healthcare & Life Sciences analytics, AI-powered workflows, decision intelligence and scalable design systems.

I turn complex data, analytical models and AI capabilities into experiences that people can understand, evaluate and act on.

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10+ years of Product /  UX Design    Healthcare & Life Sciences   Enterprise Analytics    AI & Agentic UX 

Design Systems      Complex Workflow Design

Design thesis

Designing where complexity meets decision-making.

I work on products where users cannot simply "click and go.

 

" They need to understand data, evaluate evidence, configure rules, interpret model outputs, review AI recommendations and make decisions.

My role is to make that complexity usable without hiding the underlying logic.

The chain I design across

  • Data

  • Model

  • Insight

  • Explain

  • Review

  • Decide

  • Act

Selected work

Six flagship projects

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Healthcare Analytics · Cohort Builder · Patient Journey

Redesigned the analyst workflow to reduce rare-disease cohort building time from 3–4 weeks to under one hour, while improving accuracy, collaboration and HIPAA compliance across clinical, marketing and

  • Cohort building: 3–5 days → under 5 minutes

  • 500+ active users · 45% MoM engagement increase

  • 15M+ patient records · 500M+ structured data points

  • 100% HIPAA compliance maintained

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Life Sciences · Analytics · Decision Support

A consolidated redesign of SalesIQ's commercial workflow: an agent-assisted Segmentation & Targeting journey from scenario setup to executive deck, plus a heuristic-led Report Designer redesign that makes the configuration layer usable by business teams.

  • 120+ users · 45+ markets · 5 commercial operations modules

  • 500+ work hours saved per month · 40% faster scenario cycles

  • 80% adoption increase · 7X operational velocity with CRM ecosystems

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Agentic AI

AI · Human-in-the-loop · Explainability

Designed AI-assisted workflows where users can generate, understand, validate, edit and approve AI-generated insights.

  • 5 days/market existing process, ~60–70% effort on insight writing

  • 4 hours target for the redesigned AI-assisted workflow

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Marketing Analytics · Modeling · Optimization

MIQ is a modular marketing intelligence platform covering workspace setup, data preparation, marketing mix modeling, budget optimization, test & control and downstream activation. I designed the experience layer across five modules and led the redesign of the legacy workspace screens onto a responsive 12-column grid and a compliant design system.

  • 1,200+ users · 15+ brands · 40+ markets

  • Workflow: 4–6 weeks → under 2 days · 85% adoption in 90 days

  • $1.4M saved in Year 1 · 12% media spend efficiency lift

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Oil & Gas · Enterprise Engineering · Workflow Orchestration

A connected planning environment for tasks, documents, collaboration, approvals and workflow orchestration — 40 screens across 6 workflows, used by 3,000+ engineering users.

  • 30–40% fewer workflow steps

  • 30% reduction in design/development rework

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Erste Group

Banking · Customer Support · Enterprise Workflow

Reimagined backend customer-support and ticket-management workflows to create a clearer and more efficient support experience.

Capabilities

What I design

01. Complex Enterprise UX

Designing workflows for specialized users, multiple personas and complex business processes.

02. Data & Analytics UX

Turning dense data, analytical models and business intelligence into understandable experiences.

03. Healthcare & Life Sciences

Designing patient analytics, clinical information, segmentation and decision-support experiences.

04. AI & Agentic UX

Designing human-in-the-loop AI experiences with explainability, control and transparency.

05. Design Systems

Creating scalable components, patterns and interaction foundations across enterprise products.

Evolution

My work has evolved from designing interfaces to designing decision systems.

  • Decision Intelligence

Human + AI collaboration

Clinical intelligence

Future healthcare systems

  • AI

AI-assistedi nsights

Agentic workflows

Explainable AI

  • Modeling

Propensity

Segmentation

Optimization

Decision Support

  • Analytics

MIQSalesIQPatient Analytics

  • Enterprise UX

Oil & Gas

Banking

Healthcare

Aviation

Insurance

Complex technology is only valuable when people can understand and act on it.

Working on a complex product?

If your product involves complex workflows, analytics, AI or specialized users, I'd like to understand the problem.

Senior Product Designer specializing in enterprise UX, Healthcare & Life Sciences analytics, AI-powered workflows, and decision intelligence.

  • Behance
  • LinkedIn
  • Dribbble

Expertise

Enterprise UX

Analytics UX

Healthcare

AI & Agentic UX

Design Systems

© 2024 Pushpak N.

Senior Product Designer

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